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Workforce Performance Series - Managing Performance

"A participative approach that involves supervisors in the design, development and implementation of the system of disciplines required to improve workforce performance and eliminate waste."

Key Principles of Managing Performance:

  • A commitment from management to support and practice the disciplines
  • An objective evaluation of shortcomings and an action plan to address them
  • An understanding of the disciplines by all people involved
  • Providing the tools, training and expert guidance to those involved
  • A showcase within the organization to serve as a living example
  • A communication plan to share success stories

Benefits of Managing Performance:

  • Managing Performance fosters involvement from supervision and makes them central to improving workforce performance
  • Managing Performance prepares supervision to resolve issues relating to any of the disciplines
  • Managing Performance encourages and prepares supervisors to proactively seek further improvements


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Managing Performance Concept Book
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